- Autumn/Winter 2013 Collection
Whatever you need to know, we hope we have the answers here. Just click on the relevant question below.
- Can I wash my slippers?
- How do I enter my promotional code?
- Do you accept Returns?
- How can I contact you?
- What should I do if my order is incomplete?
- How can I find out which size to order?
- When will I receive my refund?
- Why have you not refunded the delivery charge?
- Do you deliver outside the U.K?
- Do you have a shop?
- What should I do if an item is faulty?
- How will you use my personal information?
- What should I do if I've forgotten my password?
- Do I have to register?
Please refer to our garment care guide, information on caring for all the slipper styles is found here.
To enter a promotional code you need to click into your basket
Yes, we accept returns providing the goods are in their original condition. Please print off our returns form, fill in your details, if you'd like a refund or exchange and the reason.
Our returns address is:
Bedroom Athletics Returns
Celtic Springs Business Park
Please note that postage will need to be paid for unless the goods are faulty. Please remember to obtain a proof of postage from your Post Office.
You can email us at email@example.com
You can also call our customer services team on 01633654042. The customer services offices are open from 9:00-5:30pm Monday-Thursday and 9:00-5:00pm Friday.
If there is a discrepancy with your packing list and what you have received please contact our customer services team on 01633654042.
Please refer to our size guide.
Once we have received your returned item, we aim to process returns within 48 hours. Please then allow 3-5 working days for your refund to then be credited into your account.
Unless the goods are faulty the initial delivery charge is non refundable. For more information please see our Delivery and Returns Policy.
Yes we deliver to most countries in Europe, as you go through the online checkout you will be able to select a country which we ship to.
Not at the moment, this is something we're looking into!!
If an item is faulty please fill in the returns form explaining the fault in full detail and send it back to the returns address. For more information please see the delivery and returns policy.
If you have forgotten your password please write your email in the forgotten password section and we will send an email to you to reset your password. Any problems please contact the customer services team.
Yes, to shop online at Bedroom Athletics you need to register, this is so it will save you time next time you shop as you won't have to keep adding in your delivery details!